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Success Stories

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Culture Transformation with Senior Leadership Team and Middle Manager Group Coaching

The organization’s culture was troubled by challenges in leadership and organization effectiveness. A significant imbalance of power had cost them retention, troubling the financial performance of the company and the company’s reputation overall. The HR department did very little to remedy the issues and was not productive in designing organizational solutions.

Managing Partner, Jill Knockle, led the project to coach on these issues. She began a strategic view of the business goals, revenue sources, benchmarking industry standards, and employee engagement levels. By creating a roadmap for improvement, she was able to help them understand how to implement an inclusive approach to acquiring talent and coaching leadership.

Jill instilled robust leadership coaching, employee engagement, and recruitment programs, resulting in the company building up a leadership bench, reducing HR costs, and improving talent acquisition.

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A Chemical Company’s Manufacturing Leadership Team Coaching

The dynamic between unit managers and employees at this company was a bit disconnected and they tended to act as separate organizational silos. Managers felt that they needed to work on issues separately, not as a team. They did not have a shared purpose or structure that could have helped them.

Managing Partner, Nancy Benthien, helped the team and managers understand that better communication is needed for everyone to work together. They established a clear standardization on implementing norms and rules across the different business units at the site. The team benefits from everyone’s skills, strengths, and, more importantly, trust in working through the issues.

The Production Units no longer operate as silos. Even though they are separate units, the leadership team operates as a true team. They continue to work together to create and enhance site policy and procedures that bring standardization and higher performance levels to the entire production group.

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World-class Aviation Manufacturer

The organization’s culture was troubled by challenges in leadership and organization effectiveness. A significant imbalance of power had cost them retention, troubling the financial performance of the company and the company’s reputation overall. The HR department did very little to remedy the issues and was not productive in designing organizational solutions.

Managing Partner, Jill Knocke, led the project to coach on these issues. She began a strategic view of the business goals, revenue sources, benchmarking industry standards, and employee engagement levels. By creating a roadmap for improvement, she was able to help them understand how to implement an inclusive approach to acquiring talent and coaching leadership.

Jill instilled robust leadership coaching, employee engagement, and recruitment programs, resulting in the company building up a leadership bench, reducing HR costs, and improving talent acquisition.

Read the case study

Here’s what some of our clients say about us

I called on Nancy’s expertise to help me form these individuals into a functioning team. It was tough going at first, but we worked through their methodology, and things came together. The team now meets regularly and works together to create and enhance site policy and procedures that are bringing standardization and higher levels of performance to the entire production group.
Chemical Company

I have had many coaches in the past with mixed results. Nancy was able to guide me through a transition, she understood our needs, and she really helped develop me into a better executive. She also understood the company’s culture and helped guide me within my department, peers, and bosses. I highly recommend her and Culture Innovations; they are wonderful.
Director of Engineering

Jill Knocke led a project to assess our culture, structure, leadership succession, and human resources operating model and made recommendations for our improvement. By executing on those recommendations, we built our leadership bench, reduced HR costs, and improved talent acquisition.
World-class Aviation Manufacturer

As my Executive Coach, Nancy has been a pivotal component in developing plans and milestones to achieve my next career goal.
Leader, Fortune 500 Company

I cannot thank Nancy enough for her commitment and support as my coach over the past year. She has served as a trusted guide through this journey of growth and personal development. The process has led to greater team cohesion, clearer communication, and better outcomes for our organization. Professional coaching is an excellent way for any organization to invest in its talent and ensure that emerging leaders have the skills they need to succeed.
Healthcare Executive

Having a coach with Jill’s professional experience in human resources, operations, small business ownership, executive, and transition coaching, makes her a top choice for those who desire to ascend to the goals you are truly capable of achieving.
Executive, Top Energy Company

With the help of our coaching group, we now have quarterly meetings where we rotate the responsibility for who coordinates the schedule and agenda. This is really starting to improve the environment between leadership and employees.
Supply Company

Nancy is the coach that I needed to come out of retirement and start a new business against all odds. Her questions are powerful and thought-provoking. This asset became extremely critical for me to put together a viable business plan. I give her credit for helping us grow into a successful new business that has grown over 56% (in 2 years)
Owner, Retail Business

Jill is first and foremost a true professional. Her confidential approach allowed me to communicate openly in an unguarded manner.
Executive, Fortune 100 Company

I have had the tremendous opportunity to work with Nancy for approximately one year. I would not have been to navigate the accelerated changes and increased demands of my career if it wasn’t for her incredible insight and experience. The coaching engagement has helped me develop my leadership skills as I transitioned into a more influential role within my organization. Nancy is an incredible listener who hears the slightest details to provide exemplary guidance and thoughtful suggestions for improvement. The environment in which we work is comfortable, which allows me to be open and receptive to her coaching. I highly recommend Nancy as a professional development coach and am extremely grateful for the opportunity to work with Nancy. She will be a strong asset to your teams.
Business Group Leader, Engineering Consulting Firm